FAQ

FREQUENTLY ASKED QUESTIONS

About Colku

Q: The Enterprise History of our company

A: 34 years history enterprise, 24+ years experience of manufacturing & innovation in mobile refrigeration industry.

Q: Colku's position and share in the Chinese market

A: Top 5 Brand of mobile refrigeration in China market and have 28 core distributors and more than 2600 cooperated shops and service points.

Q: The scale and strength of Colku

A: We own 4 factory sites with 50000 square meters workshop.Over 300 employees,10+ professional core R&D engineers with 10 years' experience in mobile refrigeration field.who can develop new model from design, moulding to off-tool sample in only 90 days with low developing cost.

Q: Review or customer experience about Colku

A: In the past 20+ years, Colku’s products have been exported to 56 countries and regions abroad, such as Australia, the USA, Germany, France, UAE, Japan, Korea, etc. The global cumulative sales volume exceeded 1 million units.

Q: The Supply Capacity of Colku

A: We have the capacity of over 60,000pcs monthly output with 4 assembly lines. As for sample orders,we have sufficient inventory,can arrange delivery within 7 days.

About our service

Q: What service I can get when I want to place an order?

A: As for our products, we can provide one-step service from product design, structural construction, molding production, first sample production, certificate application to final production.

Q: What is your after-sales service?

A: We have one-year warranty. If there are problems during this period, we will support free spare parts, and we can also provide you with repair and installation videos.

Q: Do you support factory inspections?

A: Of course, we support online and offline factory inspections. (Our factory is located at Foshan, China. Near to Guangzhou)

Q: Sample order is available?

A: Of course. For the bulk order, we can also provide you free sample.

About our product

Q: What is your main product?

A: Our main product are truck air conditioners, rv air conditioners, car refrigerators which are  suitable for all kinds of vehicle. And in recent year, we have also developed portable camping fridges and portable air conditioners which suitable for outdoor activity.

Q: How about your quality control system?

A: Colku has always attached great importance to the quality control system,and though our MES control system,we strict control over each step from incoming materials, semi-products processing, foaming, assembling, electrical testing, leakage detecting, final checking, sampling and delivering,and implemented lS0 9001 and IATF 16949 internationally recognized standardization systems.

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